FAQS

Shipping & Delivery 

Pricing:

All our prices are in Jamaican dollars. 🇯🇲

 

What are the delivery charges?
​
 Location Cost
Kingston 5,6,7,8 & 10  $600
other Kingston/St Andrew $750
Portmore & Spanish Town $1000
Mandeville $1500
Knutsford Express Couriers $1000

Zipmail - islandwide to your nearest post Office (under 10LB)

$450 

Zipmail - Islandwide to your nearest post office (over 10 LB)

$800

 

Tracking

How do I know when I will be receiving my package?
  • Delivery time is generally Same or Next Business Day depending on site volumes.
  • If you want to track your shipping or schedule a delivery time, email us at info@nehasmart.com

 

Returns

 I received the wrong product, What do I do?
  • In the event that the product you received is not the product you ordered Contact us. We will gladly replace the item, free of cost, as long as it has not been opened, damaged or tampered with in any way.
  • In the event that you have mistakenly ordered the incorrect product, we will accept a return for store credit on a future purchase. As long as the product has not been opened, damaged or tampered with in anyway
    *Shipping costs may apply*