FAQS
Shipping & Delivery
Pricing:
All our prices are in Jamaican dollars. 🇯🇲
What are the delivery charges?
| Location | Cost |
| Kingston 5,6,7,8 & 10 | $600 |
| other Kingston/St Andrew | $750 |
| Portmore & Spanish Town | $1000 |
| Mandeville | $1500 |
| Knutsford Express Couriers | $1000 |
|
Zipmail - islandwide to your nearest post Office (under 10LB) |
$450 |
|
Zipmail - Islandwide to your nearest post office (over 10 LB) |
$800 |
Tracking
How do I know when I will be receiving my package?
- Delivery time is generally Same or Next Business Day depending on site volumes.
- If you want to track your shipping or schedule a delivery time, email us at info@nehasmart.com
Returns
I received the wrong product, What do I do?
- In the event that the product you received is not the product you ordered Contact us. We will gladly replace the item, free of cost, as long as it has not been opened, damaged or tampered with in any way.
- In the event that you have mistakenly ordered the incorrect product, we will accept a return for store credit on a future purchase. As long as the product has not been opened, damaged or tampered with in anyway
*Shipping costs may apply*